Terms of Service

Last Updated: May 18, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the websites operated by The ITAD App Corporation, doing business as The ITAD App (“The ITAD App,” “we,” “us,” or “our”), including theitadapp.com, theitadapp.net, and any related website pages, landing pages, forms, content, or online experiences that link to these Terms.

By accessing or using our website, submitting a form, joining a waitlist, contacting us, or otherwise interacting with our website, you agree to these Terms. If you do not agree, you should not use the website.

These Terms currently apply to our public website and related website interactions only. They do not fully govern future mobile app transactions, partner onboarding, asset disposition services, logistics services, wallet or payout features, data destruction workflows, recycler network participation, marketplace transactions, business accounts, driver tools, compliance vaults, chain-of-custody records, or other future platform services unless we expressly state otherwise. Those services may require separate or supplemental terms.

Additional or separate terms may apply to future mobile applications, web-app accounts, partner portals, marketplace transactions, AI-assisted appraisal tools, payment or payout features, logistics services, recycling services, partner programs, driver tools, chain-of-custody records, or other services.

1. About The ITAD App

The ITAD App is developing a technology platform designed to support asset disposition, recycling, value recovery, logistics coordination, partner connectivity, compliance documentation, and related services for individuals, businesses, recyclers, and industry partners.

The website is intended to provide information about The ITAD App, collect inquiries, manage waitlist interest, support business and partner outreach, and share updates about future products and services.

2. Website Use

You may use the website only for lawful purposes and in accordance with these Terms.

You agree not to:

use the website for fraud, abuse, harassment, exploitation, or unlawful activity;
submit false, misleading, inaccurate, or unauthorized information;
interfere with the security, performance, or availability of the website;
attempt to gain unauthorized access to systems, accounts, databases, or networks;
scrape, crawl, copy, or extract website content except as permitted by law;
upload or transmit malicious code, malware, spam, or harmful content;
impersonate another person, company, partner, recycler, facility, driver, employee, or representative;
misuse forms, waitlists, scheduling tools, or communication channels;
use the website in a way that violates applicable laws, regulations, carrier rules, partner rules, or third-party rights.

We may restrict, suspend, or block access to the website if we believe someone has violated these Terms or may harm the website, our business, our users, our partners, our service providers, or others.

3. Informational Website Only

The website is provided for general informational and promotional purposes.

Website content may describe planned, developing, experimental, future, or potential features of The ITAD App. Not all features described on the website may be available at launch, and features may change, be delayed, be modified, or never be released.

The website does not currently create a binding obligation for us to provide any specific app feature, marketplace feature, asset quote, pickup, payout, recycling service, partner opportunity, certification, financial benefit, logistics service, data destruction service, chain-of-custody record, or transaction.

Any descriptions of future features are provided for informational purposes only and should not be treated as a promise that those features will launch, remain available, operate in a particular way, or produce a particular result.

4. Platform Role and Intermediary Disclaimer

Unless expressly stated in a separate written agreement, The ITAD App does not act as the direct buyer, seller, recycler, refurbisher, carrier, freight broker, data sanitization provider, environmental services provider, financial institution, payment processor, or tax advisor for any asset, transaction, shipment, payout, or service.

Future services may be performed by independent partners, recyclers, refurbishers, carriers, payment processors, financial service providers, software providers, logistics providers, facilities, or other third parties.

The ITAD App may provide technology, coordination tools, marketplace functionality, communications, documentation workflows, software interfaces, or administrative support, but third-party providers may remain responsible for their own services, compliance, certifications, representations, errors, omissions, security practices, environmental practices, data destruction practices, logistics performance, and legal obligations.

We may operate different flows in different roles. For example, certain future services may involve marketplace facilitation, software access, logistics coordination, partner referrals, payment facilitation, document generation, or direct services. The applicable role, obligations, and responsibilities may be defined in supplemental terms, service orders, partner agreements, or transaction-specific disclosures.

5. Waitlist, Forms, and Inquiries

You may submit information through website forms, including waitlist forms, contact forms, business inquiry forms, partner inquiry forms, newsletter forms, surveys, contests, or similar submission tools.

By submitting a form, you represent that:

the information you provide is accurate and not misleading;
you have the right to provide the information;
you are not submitting confidential information unless we have expressly agreed to receive it;
you understand that submitting a form does not guarantee app access, partnership approval, business approval, service availability, transaction eligibility, pricing, payout, acceptance into a recycler network, or any other outcome.

We may contact you using the information you provide, subject to our Privacy Policy and applicable law.

6. No Guaranteed Access, Approval, or Launch Timeline

Joining a waitlist, submitting an inquiry, requesting information, or communicating with us does not guarantee:

early access;
app access;
account approval;
business approval;
partner approval;
recycler network acceptance;
driver, dispatcher, facility, or staff access;
service availability in your area;
pricing or payout eligibility;
participation in any launch, beta, pilot, promotion, network, marketplace, or program;
access to any future feature described on the website.

We may accept, reject, prioritize, delay, limit, suspend, or discontinue access to any program, feature, service, or opportunity at our discretion, subject to applicable law.

7. Future App, Marketplace, and Partner Terms

The ITAD App may later provide mobile applications, web applications, partner portals, marketplace tools, asset appraisal tools, wallet or payout features, logistics tools, document vaults, chain-of-custody workflows, recycler network tools, AI assistant features, certification workflows, dispatch tools, driver tools, or other services.

Those services may be governed by separate or additional terms, such as:

App Terms of Service;
Marketplace Terms;
Partner Terms;
Recycler Network Terms;
Driver or Dispatcher Terms;
Payment, Payout, Wallet, or Deposit Terms;
AI Appraisal Disclaimer;
Data Sanitization or Chain-of-Custody Terms;
Logistics, Pickup, Shipping, or Freight Terms;
Business Account Terms;
Compliance Vault Terms;
Acceptable Use Policy;
Service-specific agreements.

If separate terms apply, you may need to accept them before using those services. If supplemental terms conflict with these Terms, the supplemental terms will control for the applicable service or feature.

8. Asset Information, Appraisals, Quotes, and Valuations

The website may describe asset appraisal, value recovery, recycling, resale, refurbishment, reuse, donation, or disposition-related features.

Any examples, estimates, projected values, commodity references, pricing references, app-related descriptions, or appraisal-related descriptions on the website are for informational purposes only and do not constitute a binding quote, formal appraisal, guaranteed offer, purchase commitment, payout promise, or financial advice.

Any AI-assisted identification, condition assessment, estimated value, quote, recovery estimate, or appraisal-related output is preliminary, probabilistic, informational, and non-binding. It does not constitute a guaranteed offer, formal appraisal, purchase commitment, payout promise, or financial advice.

Actual asset value may depend on many factors, including:

asset type;
manufacturer, model, age, condition, functionality, and completeness;
serial numbers, asset tags, and documentation;
activation locks, device-management locks, missing parts, defects, or damage;
market demand;
commodity values;
recycler, refurbisher, or partner review;
physical inspection;
logistics costs;
data sanitization requirements;
compliance requirements;
fraud checks;
location;
available partners, facilities, routes, or carriers;
applicable fees, deductions, reserves, or taxes;
other operational, legal, environmental, market, or verification factors.

Future AI-assisted appraisal tools may provide estimates or suggestions, but AI-generated outputs may be inaccurate, incomplete, outdated, or subject to human review, partner review, asset condition review, inspection, market conditions, documentation, logistics, and other factors.

9. Inspection, Grading, Regrading, and Revised Determinations

Future platform features may allow assets to be inspected, graded, regraded, accepted, rejected, recycled, returned, repriced, or reassigned after receipt, pickup, scan, shipment, facility review, or partner review.

Any preliminary quote, estimate, appraisal, or recovery value may be adjusted after inspection or verification.

Final determinations may require:

photographic evidence;
serial-number verification;
asset-tag verification;
barcode or QR verification;
condition review;
functionality testing;
activation-lock review;
documentation review;
weight, pallet, freight, or shipment verification;
compliance review;
fraud or ownership review;
data sanitization review;
partner, facility, or recycler review.

Future platform or partner workflows may allow a preliminary estimate to be revised downward, revised upward, rejected, converted to recycling-only, returned where available, or otherwise modified depending on the applicable terms and operational process.

Nothing on the website should be interpreted as guaranteeing that a submitted asset will be accepted, purchased, recycled, resold, refurbished, processed, picked up, paid out, or returned.

10. Prohibited Items and Prohibited Conduct

You may not submit, list, ship, request pickup for, upload information about, or otherwise process through any current or future website, app, marketplace, partner, logistics, or recycling workflow:

stolen goods;
counterfeit goods;
unlawfully obtained assets;
devices or materials you do not own or have authority to transfer;
activation-locked devices without authority;
devices subject to liens, disputes, theft reports, security holds, or legal restrictions;
hazardous materials unless expressly accepted through an authorized workflow;
regulated waste unless expressly accepted through an authorized workflow;
weapons, explosives, ammunition, contraband, or illegal items;
export-restricted items;
sanctioned-party transactions;
items prohibited by carrier rules;
items prohibited by partner, facility, recycling, or downstream processing rules;
items prohibited by applicable law.

You may not use the website or future services to support unlawful disposal, illegal export, sanctions evasion, fraud, money laundering, environmental violations, data security violations, privacy violations, or any other unlawful activity.

We may reject, block, suspend, report, quarantine, cancel, or refuse any inquiry, user, partner, shipment, transaction, item, or request that we believe may violate these Terms, applicable law, safety rules, environmental rules, carrier rules, partner requirements, or future platform policies.

11. Logistics, Pickup, Shipping, and Chain-of-Custody Descriptions

The website may describe future logistics, pickup, shipping, drop-off, mail-in, freight, driver, dispatch, routing, bill-of-lading, certificate, or chain-of-custody features.

These descriptions are informational and do not guarantee that any logistics service, pickup, shipping option, drop-off location, freight service, partner route, or chain-of-custody feature will be available to you.

Future logistics services may be subject to additional rules, including:

packaging requirements;
carrier restrictions;
hazardous material restrictions;
lithium battery rules;
freight requirements;
pickup windows;
driver availability;
facility acceptance;
photo or signature requirements;
QR or barcode scan requirements;
bill-of-lading requirements;
insurance limitations;
risk-of-loss provisions;
title-transfer terms;
partner or carrier terms.

The ITAD App does not currently assume responsibility through this website for any physical asset, shipment, pickup, carrier movement, freight load, recycling process, disposal process, data destruction process, or partner service unless expressly stated in a separate written agreement.

12. Electronic Records and Electronic Signatures

Future services may use electronic signatures, digital acknowledgments, timestamps, QR scans, uploaded photos, geolocation records, electronic bills of lading, certificates, receipts, audit logs, or other digital records.

By using those future features, you may be required to consent to conducting transactions electronically and to the use of electronic records and signatures.

You may also be required to accept additional electronic communications, electronic records, mobile app, logistics, partner, or transaction-specific terms before using those features.

13. Payments, Wallets, Payouts, Deposits, and Financial Features

The website is not expected to collect payments directly at launch.

Any future wallet, balance, payout, deposit, settlement, fee, tax, service charge, partner deposit, network deposit, withholding, refund, credit, or payment feature may be provided through third-party payment processors, banking providers, payout providers, or financial service providers and may be subject to separate processor terms.

Displayed balances, estimated payouts, projected recovery values, pending funds, or settlement amounts may be informational only until verified, finalized, and settled under applicable terms.

We may require identity, business, tax, fraud, sanctions, compliance, or payment verification before enabling future financial features.

Future payment, wallet, payout, deposit, or settlement features may be subject to:

processor terms;
KYC, KYB, fraud, sanctions, or tax verification;
payout delays;
reserves;
holds;
offsets;
deductions;
transaction fees;
logistics costs;
chargebacks;
disputes;
refund rules;
tax reporting;
account limits;
regulatory requirements.

We do not plan to directly store raw payment card numbers or bank account credentials on the website. Payment and banking details should be handled by authorized payment processors or banking providers.

14. Partner, Recycler, Facility, and Network Participation

Partners, recyclers, logistics providers, drivers, facilities, graders, managers, dispatchers, administrators, and other operational participants may be required to accept separate partner, network, facility, certification, service-level, insurance, data security, environmental compliance, payment, settlement, audit, suspension, and indemnity terms before participating in any partner program or recycler network.

Future partner terms may include requirements related to:

certifications;
insurance;
licenses;
facility standards;
worker safety;
downstream vendor controls;
data destruction;
environmental compliance;
chain-of-custody documentation;
pickup and routing performance;
service-level commitments;
grading and inspection standards;
photographic proof;
audit rights;
incident reporting;
suspension rights;
deposits, reserves, offsets, and settlement deductions.

Nothing on the website guarantees that any recycler, partner, facility, driver, manager, dispatcher, or business will be approved for participation.

15. Data Sanitization, Certificates, and Compliance Documentation

The website may describe future data sanitization, data destruction, certificate of destruction, certificate of recycling, compliance vault, audit, ESG, bill-of-lading, or chain-of-custody features.

These descriptions are informational only and do not guarantee that any particular data destruction method, certification, compliance document, standard, audit result, or legal outcome will be available or appropriate for a particular asset, business, partner, facility, or transaction.

Any future data sanitization, destruction, recycling, or compliance service may be performed by independent partners, recyclers, facilities, or service providers and may be subject to separate agreements, standards, certifications, limitations, evidence requirements, and indemnity obligations.

The ITAD App does not currently provide data destruction, environmental compliance, recycling certification, legal compliance, cybersecurity, or audit services through this website.

16. No Professional Advice

Website content is provided for general informational purposes only.

Nothing on the website constitutes legal, financial, tax, accounting, environmental, compliance, cybersecurity, data sanitization, recycling, logistics, insurance, investment, or professional advice.

You should consult qualified professionals before making decisions based on legal, financial, environmental, compliance, security, tax, or regulated-business matters.

17. Third-Party Services and Links

Our website may link to, embed, or integrate third-party websites, tools, platforms, or services.

These may include, for example:

Webflow;
Cookiebot;
Google Analytics;
Google Tag Manager;
Cal.com;
email or newsletter tools;
CRM or automation tools;
chat or support tools;
social media platforms;
video platforms;
payment, payout, or bank-linking providers if implemented later;
maps, logistics, carrier, AI, OCR, document, or partner tools if implemented later.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party websites, content, services, actions, errors, outages, privacy practices, security practices, or legal compliance, except where required by applicable law.

18. Communications

By submitting your contact information, you agree that we may contact you regarding your inquiry, waitlist signup, business interest, partner interest, newsletter signup, meeting request, launch updates, or related communications.

You may unsubscribe from marketing emails using the unsubscribe link in those emails where available. We may still send transactional, administrative, legal, security, or service-related messages where permitted.

19. Intellectual Property

The website and its content are owned by or licensed to The ITAD App and are protected by intellectual property and other laws.

This includes, without limitation:

names;
logos;
branding;
slogans;
graphics;
icons;
copy;
page layouts;
visual designs;
software elements;
concepts;
workflows;
product descriptions;
feature descriptions;
images;
videos;
downloadable materials;
documentation.

You may not copy, reproduce, modify, distribute, sell, license, exploit, or create derivative works from our website or content without our prior written permission, except as permitted by law.

20. Feedback and Suggestions

If you submit ideas, suggestions, feedback, feature requests, improvements, comments, or other input to us, you grant The ITAD App a worldwide, royalty-free, irrevocable, perpetual, sublicensable, and transferable right to use, copy, modify, publish, distribute, commercialize, and incorporate that feedback without compensation or obligation to you.

Do not submit ideas or materials you consider confidential or proprietary unless we have a separate written agreement with you.

21. Downloadable Materials

The website may provide downloadable materials, such as guides, PDFs, app resources, partner resources, legal documents, insurance references, educational content, or compliance-related materials.

These materials are provided for informational purposes only and may be updated, replaced, or removed at any time.

You may not remove copyright, trademark, confidentiality, disclaimer, or other notices from downloadable materials.

22. Privacy

Your use of the website is also governed by our Privacy Policy and Cookie Policy.

Please review those policies to understand how we collect, use, disclose, and protect information.

Nothing in these Terms is intended to limit, restrict, or waive privacy rights, consumer rights, or statutory rights that cannot be limited, restricted, or waived under applicable law.

23. Beta, Pilot, and Pre-Launch Features

We may offer beta, pilot, testing, preview, early-access, or pre-launch features.

These features may be incomplete, unstable, unavailable, inaccurate, or subject to change. We may modify, limit, suspend, or discontinue beta or pre-launch features at any time.

Participation in any beta, pilot, early-access, test, demo, or preview program may require additional terms, confidentiality obligations, feedback obligations, eligibility requirements, or separate approval.

24. User Submissions

If you submit messages, files, documents, photos, asset information, business information, partner information, or other materials through the website, you represent that:

you have the right to submit the materials;
the materials are accurate to the best of your knowledge;
the materials do not violate laws or third-party rights;
the materials do not contain malware or harmful code;
the materials are not confidential unless we have agreed in writing to receive confidential information.

You grant us the right to use submitted materials as reasonably necessary to respond to you, evaluate your inquiry, improve our services, develop The ITAD App, communicate with you, and operate our business, subject to our Privacy Policy.

25. Availability and Changes

We may change, update, suspend, or discontinue the website or any part of it at any time without notice.

We do not guarantee that the website will be uninterrupted, secure, error-free, accurate, complete, or available at all times.

We may correct errors, update content, change features, remove pages, modify forms, revise website descriptions, or change future product plans at our discretion.

26. Accessibility

We want the website to be usable and accessible. If you experience difficulty accessing content or using the website, you may contact us at:

jeff@theitadapp.com

We may update the website over time to improve usability, accessibility, and compatibility with assistive technologies.

27. Disclaimers

To the fullest extent permitted by law, the website and all website content are provided on an “as is” and “as available” basis.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and reliability.

We do not warrant that:

the website will meet your expectations;
the website will be uninterrupted or error-free;
website content will be accurate, complete, current, or reliable;
future app features will launch as described;
any asset valuation, quote, payout, pickup, recycling service, partner opportunity, marketplace feature, document, or compliance workflow will be available;
any AI-assisted output will be accurate, complete, current, or reliable;
any third-party provider, partner, carrier, processor, recycler, or facility will perform as expected;
any defects or errors will be corrected;
the website will be free of viruses or harmful components.

28. Limitation of Liability

To the fullest extent permitted by law, The ITAD App Corporation and its owners, officers, directors, employees, contractors, agents, affiliates, service providers, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages arising out of or related to your use of, or inability to use, the website.

This includes damages related to:

website errors or interruptions;
reliance on website content;
incomplete or inaccurate information;
form submissions;
waitlist status;
launch timing;
future feature expectations;
AI-assisted descriptions or estimated values;
third-party tools or services;
unauthorized access;
lost data;
lost business opportunities;
future app, marketplace, logistics, payment, partner, certification, chain-of-custody, data sanitization, or recycler-network expectations.

To the fullest extent permitted by law, our total liability for any claim arising from or related to the website or these Terms will not exceed $100 or the amount you paid us directly for website access during the three months before the claim, whichever is greater.

Some jurisdictions do not allow certain liability limitations, so some limitations may not apply to you.

29. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless The ITAD App Corporation and its owners, officers, directors, employees, contractors, agents, affiliates, service providers, and partners from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

your use or misuse of the website;
your violation of these Terms;
your violation of applicable law;
your submission of false, misleading, unauthorized, or unlawful information;
your violation of third-party rights;
your misuse of forms, communications, website content, or future services;
any materials, messages, documents, photos, asset information, business information, or partner information you submit;
any prohibited item, prohibited shipment, unlawful asset, or restricted material you attempt to submit, process, ship, list, or request service for through any current or future workflow.

30. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, unless applicable law requires otherwise.

31. Dispute Resolution

Before filing a formal claim, you agree to first contact us at jeff@theitadapp.com and attempt to resolve the dispute informally.

If a dispute cannot be resolved informally, the parties may pursue available legal remedies in the state or federal courts located in Florida, unless another venue is required by applicable law.

We may update this dispute-resolution section in the future, including by adding arbitration, class-action waiver, small-claims procedures, informal dispute-resolution requirements, or other dispute procedures where legally appropriate.

32. Termination or Restriction of Access

We may suspend, restrict, or terminate your access to the website or future services at any time if we believe:

you violated these Terms;
you submitted false, misleading, unauthorized, harmful, or unlawful information;
your use creates risk for us, users, partners, vendors, carriers, processors, facilities, or others;
your use may violate law, safety rules, carrier rules, environmental rules, privacy rules, platform rules, or third-party rights;
restriction is necessary for security, compliance, fraud prevention, dispute management, or operational reasons.

33. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

34. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in effect.

If necessary, the invalid, unlawful, or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent as much as possible.

35. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, financing, sale of assets, reorganization, or other business transaction.

36. Force Majeure

We will not be liable for delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, labor disputes, power outages, internet failures, cyber incidents, carrier disruptions, supply-chain disruptions, government actions, legal changes, war, terrorism, civil unrest, public health emergencies, or failures of third-party providers.

37. Changes to These Terms

We may update these Terms from time to time.

When we update them, we will revise the “Last Updated” date above. Continued use of the website after updated Terms are posted means you accept the updated Terms, to the extent permitted by applicable law.

For future app, marketplace, partner, payment, or logistics services, we may require affirmative acceptance of updated or supplemental terms before you continue using those services.

38. Contact Us

If you have questions about these Terms, contact us at:

The ITAD App Corporation
Email: jeff@theitadapp.com